Frequently Asked Questions (FAQ)

 

1. What is Unidata Pocket WiFi?

Unidata Pocket WiFi is a portable internet device that provides fast and reliable connectivity in all countries worldwide. It is designed for travelers, remote workers, and anyone who needs internet on the go, without the hassle of local SIM cards.

2. How does Unidata work internationally?

Unidata connects automatically to local mobile networks in each country. Once powered on, it creates a secure WiFi hotspot that multiple devices can connect to simultaneously.

3. Which countries are covered?

Unidata works in all countries. You can travel across multiple destinations with the same device without any setup changes.

4. What data plans are available?

We offer flexible daily and monthly data packages to match your travel needs. Plans range from light browsing to high usage streaming, ensuring you can stay connected no matter your usage.

5. How many devices can connect at the same time?

Unidata can connect multiple devices at once including smartphones, tablets, and laptops, making it ideal for groups or families traveling together.

6. How long does the battery last and how do I charge it?

A full charge typically lasts a full day depending on usage. The device comes with a USB charging cable that works with wall adapters, laptops, or power banks.

7. Is Unidata Pocket WiFi secure?

Yes. Unidata provides a private encrypted connection, keeping your personal information safe while browsing, working, or streaming.

8. Can I top up my data if I run out?

Yes. Additional data can be purchased anytime online so you can continue using the device without interruption.

9. How do I get the device and is shipping available worldwide?

You can order directly from our website. We ship worldwide, and the device is ready to use immediately upon arrival.

10. What if I encounter technical issues or need assistance?

Our customer support team is available to help with setup, troubleshooting, or any questions regarding your device or data packages. Support is accessible via email or live chat for a fast response.

11. Can I use Unidata for work or streaming?

Yes, Unidata is suitable for remote work, video calls, streaming, and browsing, providing consistent speeds across all supported networks.

12. Is Unidata suitable for long term travel?

Yes. With daily or monthly packages and easy top ups, Unidata is designed to support both short trips and extended stays abroad.

13. How do I get or top up my data?

To get data or add more to your device, simply log in to OneUnidata, select the package that fits your needs, and your device will be updated instantly. It is quick, easy, and available anytime.